To ensure your funds are received by Social Security and available, rent is paid on the 5th of the month.

My rent or subsidy amount has changed, what do I do?

Please notify us as soon as possible. If you do not have a subsidy, we need the new agreement with the landlord. If your subsidy has changed, we need documentation from your funding source.

I do not have a lease or a rental agreement, what can I do?

This is not a problem. Use this form. Have your landlord fill it out with you and submit it to us.

I am a landlord. Can I get rent payments auto-deposited?

Absolutely! Please see the landlord section of our forms page and pick the form for your county. Submit it to us with your information and account number and we will get you set up for ACH deposits.

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RCAL's Representative Payee Service

GENERAL INFORMATION | FAQ | FORMS | CONTACT

Disbursment of Funds

Disbursement of Funds

General Questions

Getting Our Services

Budget Meeting

Persnnel Needs Allowance

PNA

Rent

Rental Payments

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RCAL's Representative Payee Service

Disbursment of Funds

When are bills paid?

How can I make bill payments run smoother?

Can I pay some of my own bills?

How can I request a bill be paid?

General Questions

How do I apply?

How long does it take for RCAL to become my Representative Payee?

I just received an approval letter. What should I do next?

I am just getting started. What information do I need to provide RCAL?

Can I have someone else call for me?

My case manager, aunt, and neighbor are all calling for me but nobody is calling them back. Why is that?

Budget Meeting

Do I have to meet at your office? Can we have a virtual meeting?

What do I need to bring with me?

Why are PNA's based on 5 Weeks?

Persnnel Needs Allowance

Where is my PNA?

How is my PNA determined?

Can I have the amount of my PNA changed?

When are PNA funds available to me?

Can I have my PNA be direct deposited into my bank account?

I move around a lot and my checks are getting lost. What can I do?

Rent

When is rent paid?

My rent or subsidy amount has changed, what do I do?

I do not have a lease or a rental agreement, what can I do?

I am a landlord. Can I get rent payments auto-deposited?

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