Medicaid Service Coordination

Service Coordination supports people with developmental disabilities in identifying and obtaining supports and services through choice and self-determination. Service Coordination also provides oversight for any health issues.
RCAL’s Medicaid Service Coordinators (MSC) are experts on community services, resources and entitlement programs. They also act as brokers, advocating for access to programs and services under the direction of the individual consumer and are directly accountable to consumers and their families.

RCAL believes that Service Coordinators should be independent to ensure they only refer people to services/supports that are appropriate. RCAL has a strongly person-centered approach in which the wishes of the individual are most important. For this reason, we encourage potential consumers or families to interview our MSC’s before selecting an RCAL Service Coordinator.

Some of the resources include:

  • Waiver Services
  • Housing
  • Personal assistance in ADL’s
  • Employment
  • Medical/Clinical Services
  • Counseling
  • Respite
  • Special Equipment
  • Transportation
  • Recreation
  • Benefits and Entitlements
  • Environmental Modifications
  • Education
  • Other resources as requested, based on individual interests

RCAL provides Medicaid Service Coordination to people with disabilities, including developmental disabilities, autism spectrum disorders, Cerebral Palsy, epilepsy and other neurological impairments.

To be eligible for Medicaid Service Coordination services, one must have a documented developmental disability occurring before the age of 22 and be Medicaid eligible.

If you are interested in receiving RCAL MSC services, please call Chris Lewoc, Director of OPWDD Services, at (845) 331-0541, extension 33. You can also e-mail Chris through our Staff Directory. You can also contact Diann Keyser, Medicaid Service Coordinator Lead Supservisor, at (845) 331-0541, extension 34.

We invite you to join us in “Opening the Doors of Opportunity.