Consumer Satisfaction Survey

Consumer Satisfaction Survey Results for 2017

Every 2-3 years, the New York State Independent Living Council requests survey responses from RCAL consumers. The results of the survey conducted in 2017 are now available. You can access it by clicking below:

RCAL 2017 Consumer Satisfaction Survey Results form

Our results demonstrated a high level of satisfaction with the services that we provide. We are happy to continue this tradition and look forward to improving our services wherever we can.